# ODUDU-OBONG EDEM INYANG - Results-Driven Professional in IT, Sales, and Digital Marketing
Source: https://hello.cv/inyene-obong
Abuja

## Links
- LinkedIn | https://www.linkedin.com/in/signor-odudu-obong-inyang-a953a8129

## About
Results-driven professional with a robust background spanning computer engineering, library and information science, digital marketing, and certified expertise in IT support and customer service. Proven ability to exceed sales targets, build strong client relationships, and implement effective IT solutions that enhance operational efficiency. Adept at market research, V-Sat installation, and cross-functional collaboration, with a strong focus on innovation and industry trends. Seeking to leverage diverse skills and entrepreneurial drive in a dynamic organization to achieve impactful results.

## Work
### Sales Representative & IT Support Specialist | Elcoolex Nigeria Limited
Spearheaded sales initiatives and provided comprehensive IT support, contributing to revenue growth and operational excellence for a diverse customer base.
- Successfully promoted and sold products to a diverse customer base, consistently exceeding sales targets and contributing to revenue growth.
- Built and maintained strong client relationships, ensuring high levels of customer satisfaction and fostering repeat business.
- Conducted comprehensive market research to identify potential customers and develop data-driven sales strategies, expanding market reach.
- Provided expert technical support and troubleshooting for hardware, software, and network issues, minimizing downtime and ensuring continuous system functionality for clients.
- Installed and configured V-Sat equipment, optimizing performance and connectivity to enhance communication infrastructure and operational efficiency.
- Collaborated effectively with cross-functional teams to implement integrated IT solutions, improving system reliability and overall operational efficiency.

## Education
### University of Jos | Computer Engineering
### Lighthouse Polytechnic | Technology

## Languages
- English

## Certificates
### Fundamental of Digital Marketing
Google Digital Garage | 2023-07-31
### Large Marine Ecosystem Assessment and Management
Coursera | 2023-07-31
### Child Protection Systems Strengthening: Approach, Benchmarks, and Interventions
UNICEF | 2023-07-31
### Mental Health Resilience
Florence Academy | 2022-12-31
### First Aid
Florence Academy | 2022-12-31
### Diploma in Cryptocurrency
Alison | 2022-04-30
### Career Building and Entrepreneurship Training
Center for Social Awareness, Advocacy and Ethics (CSAAEING) | 2017-07-31

## Skills
### Digital Marketing
Proficient
- Digital Marketing
- SEO
- Content Marketing
- Social Media Marketing
- Campaign Management
### Office Management
Proficient
- Office Management
- Administrative Support
- Organizational Skills
- Workflow Optimization
### Social Media Management
Proficient
- Social Media
- Community Engagement
- Content Curation
- Brand Promotion
### Communication Skills
Proficient
- Communication
- Interpersonal Skills
- Client Relations
- Presentation Skills
- Active Listening
### Computer Skills
Proficient
- Computer Proficiency
- Software Applications
- Hardware Troubleshooting
- Network Configuration
- System Administration
### Negotiation
Proficient
- Negotiation
- Deal Closing
- Conflict Resolution
- Contract Management
### Emotional Intelligence
Proficient
- Emotional Intelligence
- Empathy
- Self-awareness
- Relationship Management
- Team Dynamics
### Analytics
Proficient
- Data Analysis
- Market Research
- Performance Metrics
- Reporting
- Business Intelligence
### Personal Development
Proficient
- Continuous Learning
- Self-Improvement
- Growth Mindset
- Adaptability
### IT Support
Proficient
- IT Support
- Technical Support
- Troubleshooting
- Hardware Diagnostics
- Software Installation
- Network Support
### Customer Service
Proficient
- Customer Service
- Client Satisfaction
- Support Ticket Management
- Issue Resolution
### V-Sat Installation
Proficient
- V-Sat Systems
- Satellite Communication
- Network Installation
- System Configuration
- Connectivity Solutions
### Sales Strategy
Proficient
- Sales Strategy
- Target Achievement
- Product Promotion
- Market Expansion
- Lead Generation
- CRM
### Cross-functional Collaboration
Proficient
- Teamwork
- Cross-functional Collaboration
- Project Implementation
- Stakeholder Management

## References
### Ebong Afia
BIONICA West Africa, bionicatech@gmail.com
### Justina Inyang
Nigerian nursing and midwifery, eltruthg@gmail.com

## Source
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